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Patients & Visitors


What to know about the Coronavirus (COVID-19)

Many in our community may have questions and concerns about the COVID-19 virus.  Since the start of COVID-19, Sampson Regional Medical Center has closely monitored risks with guidance from the Centers for Disease Control & Prevention (CDC), the NC Division of Public Health (NCDPH), and our local health department. As we respond to community outbreak, we are taking every action to keep our patients and healthcare workers safe. 

Asked Questions
Testing & Billing
The Centers for Disease
Control & Prevention
NC Division of
Public Health
Sampson County
COVID-19 Site

Visitor Screening & Restrictions

The only visitor entrance into the hospital is through the Emergency Room & Outpatient Entrance, accessed by Cooper Drive.  The entrance on Beaman Street is closed to the public.  Visitors can expect to be screened before gaining access to any area of the hospital.

Visitor Restrictions

Effective Monday, March 1, 2021 SampsonRMC is allowing one single visitor between the hours of 12:00pm-8:00pm per day for inpatients on the Medical/Surgical Unit and ICU. 

Upon entry, all visitors must be screened for temperature and complete a screening questionnaire related to COVID-19. Visitors who do not pass any portion of the screening are not permitted to visit. 

  • One (1) single visitor permitted during the time block of 12:00pm-8:00pm. Visitors may not exchange within the visiting hours.
  • Visitors are permitted entry only once during visiting hours. Visitors may not return to the unit after leaving during a single visit. 
  • Visitors are restricted to the unit and room where they have been checked in.
  • Visitors may visit The Cafe for take-out service only. As a courtesy, snacks are available for visitors upon request.

The following visitor restrictions are still in place for the main hospital and all outpatient facilities.  ​

  • Labor & Delivery
    One (1) support person age 18 or older for the duration of stay, beginning at time of labor and through post-partum care and discharge
  • Pediatric Patients
    One (1) parent or legal guardian at a time for duration of the patient's stay
  • End of Life Care
    One (1) visitor age 18 or older for the duration of stay for a patient nearing the end of life
  • Surgical Services
    One (1) support person age 18 or older may accompany each patient to procedure. Visitors should remain in the Surgical Services waiting area until the patient is discharged. If the patient is admitted after procedure, visitors will follow inpatient visitation guidelines. 
  • Emergency Department
    One (1) support person age 18 or older may accompany the patient at the bedside for the duration of the patient’s visit in the ER
  • Discharge
    ​One (1) support person age 18 or older may meet the patient and his/her care team member in the lobby to accompany the patient for discharge.

Frequently Asked Questions

Where can I get information about COVID-19?

This is a rapidly evolving situation, and new information becomes available almost daily.  To stay informed with the most recently available information, we recommend following The Centers for Disease Control & Prevention (CDC).  You can access that site here for detailed information about COVID-19, how it's spread, symptoms, prevention, treatment, and testing.  You may also find it useful to follow the NC Department of Health & Human Services page for more detailed information about North Carolina's preparedness.  

Which patients will get tested for COVID-19?

Physicians have specific criteria they must follow before ordering a test.  Please understand that tests cannot be performed simply upon request without first meeting these criteria.  Testing is ordered when a healthcare provider determines it is appropriate.  

Does the hospital perform the testing?

Sampson Regional is not able to test for COVID-19 in its laboratory. Based on screening criteria and symptoms, we will coordinate testing through the state laboratory or a commercial laboratory approved by the FDA for COVID-19 testing.  

What can I do to prevent contracting COVID-19?

Keep yourself and loved ones safe by following these tips.  

  • Always practice good hand hygiene.  Wash with soap and water for at least 20 seconds, or use an alcohol-based hand sanitizer.  Remember when using waterless hand sanitizers to allow the product to fully dry.  Always clean your hands well before eating and after sneezing, blowing your nose coughing, or a visit to the restroom. Learn tips here about how to properly wash your hands.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. 
  • Avoid close contact with people who are sick. 
  • Stay home when you are sick. 
  • Avoid touching your mouth, eyes, and nose.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe. 

What do I do if I have symptoms of COVID-19?

If your symptoms are mild, contact your primary care provider or the health department for guidance.  If you have fever and symptoms of respiratory illness, such as cough or difficulty breathing, inform your provider.  Also, let them know if you have been in close contact with a person known to have COVID-19 or if you have recently traveled to an area with an ongoing spread.  

If you suspect you are infected with COVID-19, follow these steps from the CDC. Call ahead before walking into a clinic or doctor's office.  This will help your healthcare provider take the right steps to keep other people from being exposed. 

If you are in distress with symptoms of fever, cough, and shortness of breath or believe you are having a medical emergency, call 911 or report to the nearest emergency department. If it will not delay your care, consider calling on the way so that the staff can prepare for your arrival. 

How many people has the hospital tested? 

The number of patients tested is not released to the public.  This information is made available to hospital administrators who are responsible for managing hospital operations and to public health agencies who are responsible for monitoring public health and disease outbreaks.  Not all tests for COVID-19 in our community are performed at the hospital.  Tests may also be performed by the health department and other healthcare organizations unaffiliated with Sampson Regional Medical Center.

How many positive cases has the hospital confirmed?

The release of this information is coordinated through North Carolina's Emergency Management Center or when appropriate by our Public Information Officer to the media. Not all tests for COVID-19 are performed at Sampson Regional Medical Center.  Sampson County Emergency Management releases information about confirmed cases in Sampson County, including those confirmed by the hospital. If we have positive cases, we aim to be honest and transparent at the earliest time possible but understand our commitment is first to our patients, healthcare workers, and the agencies responsible for public health.  You are welcome to follow us on social media to receive updates when they are available to the community.  Our handle on Facebook, Twitter, and Instagram is @SampsonRMC. 

For most recent stats, visit  

COVID-19 Testing & Billing

We are pleased to provide COVID-19 testing as supplies allow. Testing can be done at the main hospital for inpatients and emergency department patients and on at outpatient basis at our drive-through site located at Sampson Medical Group of Clinton.  Outpatient testing requires a provider order with approval from the hospital's Chief Medical Officer. 

Sampson Regional Medical Center will process the tests and bill for the service.  Most insurance companies are paying for the testing without any out-of-pocket responsibility of the insured patient. Because plans vary, we do not offer a guarantee that your insurance will pay.  Consult your insurance carrier for updated plan coverage during COVID-19.  

For self-pay patients (those without insurance), the charge for the test is $102.  With a 25% discount offered by Sampson Regional Medical Center, the price is $76.50 for self-pay patients. 

For more information about COVID-19:

If you have other questions or concerns, the North Carolina Division of Public Health is your best resource.  You can reach their call line at 1-866-462-3821.